1. Introduction

Welcome to Innovate AI (“we,” “us,” “our”). We prioritize your privacy. This policy explains how we collect, use, disclose, and protect your information.

 

2. Information We Collect

a. Personal Information

• Contact details (name, email, phone) you provide when booking strategy sessions or contacting us.

• Business information (e.g., company name, role).

• Communication details from voice, chat, or email interactions.

b. Automated and Usage Data

• Interaction logs (calls, messages, response times).

• Device/browser information, usage patterns, and cookies for service optimization.

 

3. How We Use Information

• To provide and personalize AI-driven services, including lead response, scheduling, and CRM integration.

• To communicate and follow up with you (e.g., booking confirmations, reminders).

• For service improvements and analytics.

• To comply with legal obligations or protect our rights.

 

4. Data Sharing

• With trusted third-party service providers like CRM systems or messaging tools (under agreements ensuring confidentiality).

• When required by law (e.g., court orders).

• In connection with business changes like mergers or acquisitions, with notice to you.

 

5. Your Choices

• Access, correct, or delete your personal information by contacting us.

• Opt out of marketing communications anytime via email or preferences page.

• Manage cookies through your browser settings, though disabling them may affect service functionality.

 

6. Data Security

We use industry-standard security measures (encryption, secure storage) to protect your data, and regularly review policies and systems.

 

7. Children’s Privacy

We do not knowingly collect data from individuals under 18. If discovered, we will delete such data promptly.

 

8. International Transfers

Your information may be processed internationally. We safeguard these transfers through appropriate legal and technical measures.

 

9. Updates to This Policy

We’ll post any updates on this page with the date updated. Major changes will be communicated via email or on our site.

 

10. Contact Us

Questions or concerns?
Please Contact here